Seven steps for troubleshooting business intelligence software
Every phase of a business intelligence project has its particular challenges, from gathering accurate business requirements to keeping the production applications running smoothly. As business intelligence applications move into operational roles, performance and availability is continually tested against higher and higher expectations. Outages are not tolerated. In this high pressure environment, the IT staff and managers who are tasked with keeping the business intelligence systems humming need to consider carefully how best to overcome the inevitable technical issues that arise.
- How can business intelligence projects move along quicker?
- How can the productions systems be kept running with less effort?
- How can costs be kept low? How can stress be reduced?
- How can we continue to fix bugs and introduce enhancements without upsetting this delicate balancing act?
The answer lies in defining a systematic troubleshooting process specific for business intelligence applications.
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